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Fly-Sure - the all year holiday Travel Insurance Scheme, offered by Marcus Hearn. Exclusively designed for Airline Personnel And Their Families who are entitled to reduced rate travel.



Claims

FIRSTASSIST 24 HR MEDICAL EMERGENCY SERVICE

24-hour medical emergency and repatriation service You can use this service outside your home country and Great Britain during your journey. If a medical problem happens contact FirstAssist as soon as possible by telephoning

Tel: UK (44) 20 8763 3027
Fax: UK (44) 20 8763 3035

For your protection your calls may be recorded and may be monitored

OTHER (NON MEDICAL EMERGENCY) CLAIMS

IMPORTANT NOTES REGARDING CLAIMS

  1. All forms must be posted to the office with original documentation. We cannot accept copies or emails of any documentation. Please retain photocopies of the documentation, as we cannot be held responsible for items lost in the post.
  2. Marcus Hearn will however accept a copy of your certificate of insurance which must be returned with the form for all claims along with your travel tickets or booking invoices.
  3. Specific documents required are listed on the first page of the relevant form.

Should you have any queries regarding the above, then please do not hesitate to contact our Claims Department on 020 7033 0660.

Please click on the document name to download it.

PDF Documents
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Birchin Court, 3rd Floor, 20 Birchin Lane, London EC3V 9DU
Telephone 020 7739 3444
Fax 0870 238 7521
Email: flysureenquiries@gilesinsurance.co.uk

Fly-sure is issued by Marcus Hearn, which is a trading name of Giles Insurance Brokers Ltd (Registered number 108909), Registered in Scotland, Registered address 7th Floor, Spectrum Building, Blythswood Street, Glasgow, G2 7AT. Giles Insurance Brokers Ltd is authorised and regulated by the Financial Services Authority (Firm reference number 311786).